Refund and Cancellation Policy

1. Pricing

AfterLeads is one complete product for up to 10 people in your business. All prices are in South African rand and are charged monthly to the card you give at checkout.

• Paid trial: R99 a month for your first three months.
• After the trial: R1,499 a month.

The price you pay is always the one shown at checkout before you confirm.

2. The paid trial

Every new business starts with a three month paid trial at R99 a month. We charge a small amount on purpose: AfterLeads is new, and we work closely with the businesses in the trial, so we want everyone taking part to have chosen to be here.

At least 7 days before your trial ends, we email you to remind you that it is ending and what the full price will be. You will not be charged R1,499 unless you choose to continue.

3. How to cancel

You can cancel at any time, during the trial or after it. There is no contract and no notice period. To cancel, either:

• open Billing from your profile menu in AfterLeads and cancel your subscription, or
• email lebogang@afterleads.co from the email address on your account and ask us to cancel.

We confirm every cancellation by email. If you ask by email, we cancel within one business day.

4. What happens when you cancel

Cancelling stops your next payment. You keep full access until the end of the month you have already paid for. After that, AfterLeads stops sending follow-ups for your business.

Cancelling does not delete your opportunities or history. If you want your account and data deleted, you can request this from Account Settings, as described in our Terms of Service and Privacy Policy.

5. Refunds

We give a full refund when:

• you ask within 7 days of your first payment, for any reason;
• you were charged twice for the same month;
• you were charged after you cancelled; or
• you were charged a different amount from the price shown at checkout.

Apart from these cases, we do not refund part of a month, because you keep access until the end of the month you paid for. If something went wrong with AfterLeads that stopped it working for you, email us and we will look at it fairly.

6. How refunds are paid

Refunds go back to the card you paid with, through our payment provider, Paystack. Once we approve a refund, it usually reaches your account within 5 to 10 business days, depending on your bank.

7. Price changes

If we change the price of AfterLeads, we will email you at least 30 days before the new price applies to you. If you do not want to continue at the new price, you can cancel before it starts.

8. Questions

For anything about billing, cancelling or refunds, email lebogang@afterleads.co. AFTERLEADS is a private company registered in South Africa (enterprise number K2026762903).